Privacy Policy

1. Introduction

Mirrux ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mirrux.com and use our software products.

2. Information We Collect

Information you provide

• Email address — when purchasing a license or signing in to your account
• Payment information — processed securely through Stripe; we do not store your credit card details
• Support inquiries — any information you include when contacting us

Information collected automatically

• Hardware identifier — a one-way hash of your machine's hardware fingerprint, used solely for license activation and enforcement
• Machine name and OS version — collected during license activation to help you identify your devices
• IP address — recorded during license validation for security purposes
• Basic usage data — page visits and referral sources on our website, collected via standard web server logs

3. How We Use Your Information

• To process purchases and deliver license keys
• To activate, validate, and manage software licenses
• To provide customer support
• To send transactional emails (purchase confirmations, license keys, login links)
• To detect and prevent fraud or unauthorized use
• To improve our products and services

We do not sell your personal information. We do not use your information for advertising purposes.

4. Third-Party Services

We use the following third-party services:

• Stripe— for payment processing. Stripe's privacy policy is available at stripe.com/privacy
• Amazon SES — for transactional email delivery
• Cloudflare — for CDN, DNS, and DDoS protection

5. Data Retention

We retain your account information and license data for as long as your license is active. If you cancel your subscription, we retain basic records for up to 12 months for accounting and legal compliance purposes. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement reasonable security measures to protect your information, including encrypted connections (TLS/SSL), secure password hashing, and RSA-signed license tokens. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability

To exercise any of these rights, contact us at [email protected].

8. Cookies

Our website uses a session cookie (mirrux_session) to keep you signed in to your account dashboard. This is a functional cookie required for authentication and does not track you across websites. We do not use advertising or tracking cookies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

[email protected]